If you are a paid Craftsy Member, you have immediate and ongoing access to nearly every Class, for as long as your Membership Account remains active. To access the Class videos, be sure you’re logged-in to your Account. The “Purchase” option is simply an alternative way for you to own a given Class, beyond your Membership term in Craftsy. When you “Purchase-to-Own” this Class, you can keep it for your personal collection, and can enjoy on-demand video access to this Class even if your Membership expires. You won’t lose access, and you’ll be able to enjoy your library of purchased content without any expiration or condition.
Absolutely not. As long as your Premium/Gold Membership account is up-to-date and active, access to nearly every Class on Craftsy is included with your Membership. To enjoy a Class, just be sure that you’re logged-in to your Account. Once you’re logged in, all Class video lessons are “open” for you to view. Simply click on any lesson video in the order you wish to view them.
Nearly every Class has a free “Class Preview” video clip. This will give you a flavor for the Class Instructor and the skills or project that you’ll learn in the Class. In addition, each Class Lesson has a brief written summary of its content, including the length of each Lesson video. Lastly, under the Bonus Materials tab, you can see what extra elements are included with the video Class – usually a printable PDF resource, or two, is included. You will get a good feel for the complete Class content by reviewing these various elements.
Absolutely not. Anyone can “Purchase-to-Own” a Class without the commitment of Premium Membership. If you’re not a Member, when you click on the “Get Class Access” button, you’ll be given a couple purchase options. One of those options is to purchase the Class on its own. You would then own the Class and have access to it in your Craftsy account permanently – weather you’re a Member or not. Do keep in mind, however, that as a benefit of Craftsy Membership, you would have access to all Classes on the Craftsy site as long as your Membership is valid.
First you should decide that the Class is what you want. Review the Class Preview video, and the various written descriptions of the Class and each Lesson before you purchase-to-own, so you have a good understanding of the Class content. When you’re ready to purchase the Class, simply click the “Get Class Access” (or it may show “Purchase Option”) and proceed. You will be given the option to join as a Premium Member of Craftsy, giving you access to this and all other then-active Classes throughout the term of your Premium Membership, or to purchase this one Class only, which you would then have access to perpetually.
If/when you are a Craftsy Premium or Gold Member, you will have access to all then-active Classes on Craftsy. In that case, you can simply visit any Class page and enjoy the videos (be sure you’re logged in to your Membership Account).
If you are not a paid Member of Craftsy, but have completed a “Purchase-to-Own” transaction, you can access/view your Class by going to the MY ACCOUNT section of Craftsy. Within your MY ACCOUNT, a section labeled “Classes” will appear, including a link to watch the videos of your Class and to access any Bonus Materials included. You can access your Class(es) as many times as you wish, and you’ll never lose access to your Account information. Just be sure to Log In for access to MY ACCOUNT.
No. You can view any Class as many times as you want, whenever you want – as long as your Membership to Craftsy is valid and paid, or if you elected to “Purchase-to-Own” a Class.
No problem. All newer-model smartphones or other mobile/tablet devices with an Internet connection are able to play the Class videos. Simply Log In to your Craftsy.com Account to view any Class if you’re a Craftsy Premium Member, or if you elected to “Purchase-to-Own” a Class.
Unless you are a Craftsy Premium Member, or until you purchase a Class, the Class Bonus Materials (any PDF download materials, etc.) will not be accessible. Once you join as a Member or purchase-to-own a Class, each individual bonus element is accessible by simply clicking on each item. You’ll find these elements within the “Bonus Materials” tab underneath your main Class viewer frame. As with the Class video, you can access the Bonus Materials as many times as you like – or you can print them out also.
Once you become a Craftsy Premium Member, or purchase-to-own a Class, you’ll have the ability to post a question, comment, or tip in the Class Discussion area. You’ll find the Class Discussion tab directly below the Class video frame. This is not a “live chat,” but a subject matter expert may answer posted questions. The responses may not be from the actual Class Instructor. You’ll be able to see all Class participants’ questions and input to take part in this virtual dialogue among others who have viewed the Class and are willing to share tips, answers, or ideas.
For any Bonus Materials element that is a PDF Download, yes you can. Found within the Bonus Materials tab, directly below the Class video frame, just click on the icon/button for any of the extra Class elements you want, download the asset, and print with your local printer.
Your Class video content is best enjoyed when viewed on a device manufactured in the past few years, with a good broadband Internet or WIFI connection (not dialup). We also highly recommend using the latest version of Firefox, Safari, Chrome, or Edge as your Internet Browser. The recommended screen resolution is 1024 x 768 or larger.
If your access to a Class is through Premium Membership in Craftsy, then there is no refund available on any specific Class. A refund on a Craftsy Premium Membership will be applied on a pro-rata basis, within the then-existing term of your Craftsy Premium Membership.
If you did “Purchase-to-Own” a given Class, yes we want to make you happy. Even though you will have been able to view all videos and download any Bonus Materials, we have a 100% money-back guarantee on any Class you purchase on an a la carte basis (Purchase-to-Own). This refund is available if you request it within 30 days of your Class purchase. Please direct any refund request to our Customer Service team, using the Contact Us information on Craftsy.com. In an attempt to avoid this situation, please review the Class Preview video and the various other written descriptions of the Class and each Lesson before you purchase, so you have a good understanding of the Class content.
Awesome class! You should do a part 2.
Hi, this class is wonderful! Thank you. I have a question – I have a brand new Singer 9960 Quantum stylist and I’m trying to figure out how to do a chain stich on it. Does anyone on this forum know the answer? I’ve tried googling & Youtubing it without much luck
Thanks! ~ <3
hi, this class is amazing! thank you Amy. however, the download materials’ link is broken, so, how can we get the bonus materials? thank you.
Hello Lina,
Thank you for contacting us. I am sorry to hear that you are having issues with accessing your benefits. I have included troubleshooting instructions below for you to try.
If you are using a mobile device, please delete your internet history. To clear your cache, please click the link below and select the appropriate browser:
http://www.wikihow.com/Clear-Your-Browser's-Cache
If you are using a computer, please attempt a hard refresh of your browser by pressing and holding Ctrl + F5 on your keyboard.
If you are on a Mac, please attempt a hard refresh of your browser by holding ⇧ Shift and click the Reload button. Or, hold down ⌘ Cmd and ⇧ Shift key and then press R.
If you have any other questions, please email or call Customer Service.
Sincerely,
Sarah
Craftsy
This class is so helpful, so it’s kind of sad that we can’t rate it! Have full five stars from me! My machine came with manual on other language not my native, non english and most of the time I have no idea what to do as maintenance for it. Thank you so much for sharing this tips! Lovely style of teaching.
Is there a way to “Bookmark” this class?
Hello Ruth,
The playlist feature will be added in the near future. I apologize for the wait. I have attached a link you will find helpful on how to navigate the Craftsy site.
https://www.craftsy.com/faq/
If you have any other questions, please email or contact Customer Service at 888-891-7203.
Sincerely,
Lindsay
Craftsy
Amy Alan, you are a great teacher and your manner of explaining things thoroughly and in an uncomplicated way is just the perfect vehicle for learning. Thank you Craftsy for a great class.
Thank you for this excellent introduction! You’re a fantastic teacher.
I am new to crafts. How do I save certain classes so I can go back to 2atch the others. I don’t see a history list and had to go back through all the classes to find you again….glad I did.
Hello Mary,
I am sorry to hear that you are having issues with accessing your benefits. I have included troubleshooting instructions below for you to try.
If you are using a mobile device, please delete your internet history. To clear your cache, please click the link below and select the appropriate browser:
http://www.wikihow.com/Clear-Your-Browser's-Cache
If you are using a computer, please attempt a hard refresh of your browser by pressing and holding Ctrl + F5 on your keyboard.
If you are on a Mac, please attempt a hard refresh of your browser by holding ⇧ Shift and click the Reload button. Or, hold down ⌘ Cmd and ⇧ Shift key and then press R.
If you have any other questions, please email or contact Customer Service at 888-891-7203.
Sincerely,
Lindsay
Craftsy
I sometimes get skipped stitches. I did fix it but I’m not sure what I did to fix it as I changed my needle size, changed the bobbin thread as it was not the same as my sewing thread, rethreaded the top and bobbin thread all at the same time. After watching this class, I am thinking that it was more likely caused by the bobbin thread being different than the top thread. ???
Most probably it was the needle that helped. Having different threads up and bottom is not a problem for most modern machines. But if the thread does not go through the needle correctly (ie too small eye or groove), the loop that’s created when the needle is on its way back up from under the fabric is not big enough so the hook of the race cannot “grab” it to form a stitch. Remember, it’s all happening very fast when sewing within very tiny space so if you miss a thread tension or use a wrong needle your stitches might not form properly. On YT is a really good webinar about needles with Sylvain Bergeron – a Bernina engineer. He explains it very well and in detail how the stitch is formed and what different needles do, his information is applicable to any brand of sewing machines.